Set a three-minute timer. One person plays the buyer, cycling through budget, timing, and competitive pressure. The rep must reframe, summarize, and propose next steps using concise scripts. After the bell, deliver two praises and one improvement, then switch roles. This constraint builds composure and quick thinking. Over weeks, teams internalize language, reduce filler words, and develop the calm cadence that turns tense moments into steady, value-focused conversations that steadily move opportunities forward.
Give reps a fictitious account with gaps: missing influencers, unclear priorities, and a vague deadline. Their task is to ask precise questions that reveal roles, motivations, and decision power, then propose a simple evaluation plan. Peers score clarity, confidence, and control of next steps. This drill refines curiosity and structure, ensuring discovery sets up negotiation. Reps learn to expose hidden risk early, strengthening their ability to protect value when price pressure eventually arrives.
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